Last updated on October 17th, 2025 at 02:31 pm
We are committed to deliver efficient, effective and responsive services to our clients as follows:
| CONTENT | KPI (Working Days) | 
| To response to status of application for scholarship and education assistance. | TWO (2) DAYS | 
| Payment made for scholarship and education assistance upon receiving completed documents. | SIX (6) DAYS | 
| Payment made for Biasiswa Sarawak Tunku Abdul Rahman (YBSTAR) upon receiving completed documents. | FOURTEEN (14) DAYS | 
| Payment made to suppliers upon receiving completed documents. | FORTEEN (14) DAYS | 
| To response to customer complaint with regards to services rendered. | TWO (2) DAYS | 
Should there be any queries related to the above services,
please email to: pengarah@yayasansarawak.org.my
or whatsapp ysCare at +6017 700 1971
The website content is valid as at 2025-10-31 03:07:02